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Questions & Answers

Here you can search among frequently asked questions and answers

Get started with Signage

  • Activate signage screen
  • Choose screen or media player
  • Hi new user!
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Install PLAYipp Digital Signage

  • Installation of Philips 4550D & 3550Q
  • Installation of Samsung SSSP4 & SSSP5
  • Installation of Samsung SSSP6
  • Installation of PLAYport HD
  • Installation of LG WebOS 6.0
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PLAYipp rooms

  • Rooms - Microsoft Calendar Setup
  • Activate Rooms screen
  • Rooms - Google calendar setup
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Integrations and functions

  • Website screenshot
  • Browse functions
  • Microsoft Calendar
  • Tenants
  • Microsoft Sharepoint
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Troubleshooting guides

  • PLAYport - Troubleshooting your network
  • Samsung SSSP4/5/6 - Troubleshoot your network
  • LG WebOS 3.2+ - Troubleshoot your network
  • LG WebOS 3.0 - Troubleshoot your network
  • PLAYin Philips - Troubleshoot your network
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Manage content

  • How to add content to your screen
  • Create link to Webpage, Youtube & HLS stream
  • Power save mode
  • Scheduling
  • Use a message template
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FAQ

  • Common error messages
  • The image on the screen is rotated
  • What size is the area I am publishing to?
  • There is no sound coming from the screen?
  • My objects are locked with a padlock, how do I unlock them?
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Technical info

  • Screens compatible with PLAYin
  • Configuration of Network PLAYport
  • Technical information PLAYport
  • Configuration of Network Philips D-Line
  • Technical information PLAYin Philips
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Admin

  • Screen groups, sections and screen locations
  • Customize layouts
  • Add screen layout from template
  • Users and user rights
  • Keep track of your licenses
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Common questions

  • Activate signage screen
  • Screen groups, sections and screen locations
  • Installation of Philips 4550D & 3550Q
  • Screens compatible with PLAYin
  • Installation of Samsung SSSP4 & SSSP5
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