The image on the screen is rotated

  • If the screen is rotated 180° wrong you can rotate it yourself in PLAYipp manager. If the screen is rotated 90° the settings on the screen could be wrong. Contact the screen manufacturer or our support if you need help.

    Note! This does not work on screens from Samsung.

    Rotate the screen 180°

    1. Log in to your account and navigate to Signage > Screen list
      Screenshot 2022-09-02 at 14.35.52.png

    2. Find the unit that is rotated.
      You're doing this easiest with the Screen ID that is unique for each media player. You can also do this if you know what location the mediaplayer is connected to.

    3. Click on "..." and choose settings.
      Screenshot 2022-09-02 at 14.37.37.png
    4. Check or uncheck the "invert screen rotation" botton and wait 1-10 minutes for the picture to rotate.
      The mediaplayer need to be connected to the internet to rotate
      Screenshot 2022-09-02 at 14.40.36.png