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Get started with Signage

A collection of 4 articles
Hi new user!
How nice that you have become our customer! We really look forward to starting to work together with you and being the solution to better communication and more engaged employees in your particular business. Here we have created a list of links to various guides and articles that will quickly and easily allow you to get started and use your information screens. You may skip some steps, if there is already a screen layout, you do not need to create it, for example. 1. Start by logging into your account. Details for logging in should have arrived in your email. 2. If it is a brand new account, you must create a screen layout. It is this that determines how the screen should be divided into different areas. You can read about how to do that here: Add screen layout from template  3. When you have a screen layout, you must have a location, these are what identify different screens. If you have a screen in the reception and one in the entrance, it is good to name the screens after where they are located. You can read about the screen structure and how to add locations here: Screen structure 4. Now we can start installing the screen and get started with it. If there is an external player connected to the screen, you just plug it in. if you don't have it, you have to install the app on the screen. Here is a list of all the screens we support and links to installation guides for them: https://docs.google.com/spreadsheets/d/1SlsEIuAR-Bph03IYGXmAWZja-weL7gcSxTIImic_Dhk/edit#gid=1096972733 5. When the screen is installed, an activation code will appear on the screen. You can take it and enter it in the interface to activate the screen against the screen location you created. You can read more about that here: Activate signage screen  6. Now it's time to start publishing content to the screen. You can read about how to do that here: Publish content  After the steps above, you can use the screen. But you can always expand your knowledge. To do this, we recommend our webinars that we run at regular intervals. Different webinars have different subjects, such as basics in playipp, how rights work or tips and tricks, etc. You can find all our upcoming webinars here: English: https://playipp.com/en/webinar/ Swedish: https://playipp.com/webinar/ If there is something that does not work as it should or something you are thinking about, you are more than welcome to contact our support. You can reach them in the chat here in the help center, by email support@playipp.com or phone +46 75 – 75 00 100
Choose screen or media player
To display information on a screen, there are two different options. Either you have a screen with an internal media player that enables our PLAYin software to be installed directly on the screen. Alternatively, if you do not have a screen that supports PLAYin, you can plug in an external media player (PLAYport HD) into the screen. The external media player can be connected to any screen or monitor that has an HDMI input and full HD resolution (1920x1080px). Click here for a list of screens that support PLAYin Installing PLAYin or PLAYport Regardless if you choose to use PLAYin or PLAYport HD, it needs to be installed. The PLAYin software must be installed on the screen while the PLAYport HD has pre-installed software. Both options require a network connection – either wireless or wired. PLAYin If you have not purchased a screen pre-installed with the PLAYipp software, you will need to install it yourself. The installation process differs between different screen models. Find your screen model in the list and then follow the installation guide for your specific screen. Click here for a list of screens that support PLAYin PLAYport HD If you have a screen that is not supported by PLAYin then you need to use our external media player – PLAYport HD. This is a small external media player that connects to the screen via HDMI. PLAYport HD requires a power source and network connection. Click here for the PLAYport installation guide  What happends now? If the installation i correctly done the screen will show a activation code. This will in the used in the next step to connect the screen to the webinterface.  Read here on how to activate your signage screen 
Activate signage screen
If your screen is installed correctly and has not been activated before, it will display an activation code and a QR code. There are now 2 ways to activate the screen. (If this doesn't appear, you need to install an app or player on your screen. You can see how to do that in one of these articles: Install PLAYipp Digital Signage) 1. Activate with  activation code.  With this code you can activate the screen if you sign on to https://signage.playipp.com/. You need a user with the rights to manage units on the account you want to activate it to. Note! The activation code is only active for 2 hours, after that a new code will appear on the screen. This guide will further explain the process to activate the screen using the activation code. 2. Activate with an installation code If you have gotten an installation code you can activate the screen without the need to sign in. Scan the QR code on the screen and enter the installation code.  Read this article to see how you create the installation codes: Generate installation codes  This guide will further explain the process to activate the screen using an installation code. Activate with activation code.  If you haven’t got an installation code the screen must be activated with the activation code. This is done by signing in to https://signage.playipp.com/. You need a user with the rights to manage units on the account you want to activate it to. To activate a new screen with the activation code follow these steps: 1. Click "Signage" 2. Click "Screen list" 3. Click "Add screens" 4. Click “Activate now” 5. Enter the activation from the screen here: 6. Enter the name that the screen will have. 7. Select the screen location for the screen. 8. Select the layout for the screen. 9. Select the subscription for the screen. 10. Click "Add screen" The screen is now activated and is added to your other active screens in the screen list. Note: The screen will restart a few times to update the software before the content will be displayed.   Activate with a installation code If you have an installation code you can use that to activate the screen directly from your phone. When the screen is ready for activation, an activation code and a QR code will be displayed on the screen. 1. Scan the QR code on the screen. You can also go directly to https://signage.playipp.com/screen-activation/ (if you scan the QR code the activation code will be automatically entered and you only need to enter the installation code) 2. Enter the Installation code. 3. Click on “Activate” 4. Make sure the information is correct 5. Click “Yes” 6. The screen is now activated and is added to your other active screens in the screen list. Note: The screen will restart a few times to update the software before the content will be displayed.
Generate installation codes
Are your screens not activated yet, maybe you are waiting for an installer? Then you can still prepare the screens by naming, choosing a location, layout and subscription before installation. You will then receive installation codes that you can email or send to the person who will install the screens to make the activation easier. These installation codes are matched with the activation codes displayed on the screen to activate the screen. You can read about how you activate your screens with the activation and installation code here: Activate signage screen  To add installation codes follow these steps: 1. Click "Signage" 2. Click "Screen list" 3. Click "Add screens" 4. Click “Prepare for installation” 5. Enter the name that the shall have have. 6. Select the screen location the screen shall be connected to. 7. Select the layout the screen shall be connected to. 8. Select the subscription the screen shall be connected to. 9. You can now choose to email the installation codes. It can be emailed to, for example, the person who will be installing the screen so that they can immediately activate the screen. You can also remove the email address to only access the code from the system. 10. Click "Add screen" 11. The code is now created and can be used to activate a screen. All codes that are created and not used can be found under “Pending activation". NOTE: The code below is just an example! You can read more how you activate you screens with the activation and installation codes here: Activate signage screen