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Get started with two-factor authentication

Enabling two-factor authentication (2FA) is an important step in strengthening the security of your organization.

There are several ways to secure your account. Apps like Google Authenticator, Microsoft Authenticator, and Authy generate one-time codes that are used in conjunction with your password. For extra protection, you can use a hardware key, like the YubiKey, or biometric methods like a fingerprint reader, if your device supports it.

NOTE
If you are looking for how to reset two-factor authentication, you will find it here: Reset two-factor authentication 

Table of Contents:

Enable Two-Factor Authentication

To increase the security of your organization, we recommend enabling two-factor authentication (2FA) in PLAYipp. With two-factor authentication, both your regular password and a unique one-time code are required to log in, making it significantly more difficult for unauthorized people to gain access to your account. This extra level of security protects not only your personal login, but also your organization's content and user data. Below you will find a step-by-step guide on how to enable two-factor authentication for your entire organization.

NOTE:
You must be an administrator for the organization to make these changes.
  1. Go to Administration and then select Organization Settings from the menu.
    Accessing

  2. Click on the Security tab
    Enable

  3. Enable two-factor authentication
    Enable

  4. Choose one of the options 
    Enable

  5. Click on "save"
    Enable

Get started with a hardware key.

Once two-factor authentication is enabled for your organization, you'll need to set up a hardware key or authentication app the next time you sign in. A hardware key can be a fingerprint, physical security key, facial recognition, or other authentication device.

  1. To activate a hardware key, click "Activate Security Key" and follow the instructions displayed in your browser.Activating

  2. The next time you log in, you will need to authenticate with your hardware key. This may look different depending on the type you are using. If you have Touch ID on MacOS, it may look like this:
    Screenshot

Get started with an authenticator app

Once two-factor authentication is enabled for your organization, you'll need to set up a hardware key or an authenticator app the next time you sign in. You can use apps like Google Authenticator, Microsoft Authenticator, Authy, and more.

  1. To use an authenticator app when logging in, click "Enable Authenticator App" and follow the on-screen instructions.Activating

  2. You will need to scan a QR code with your chosen authentication app. The app will then generate a one-time code that you enter into PLAYipp to complete the activation.
    Activating

  3. The next time you log in, you will need to enter the six-digit code from your Authenticator app.
    Screenshot

    If you can't find this code, one of your colleagues can reset it for you. Then they will follow this guide: Reset two-factor authentication 
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Get started with two-factor authentication