FAQ - from Databeat to PLAYipp

The migration process

1. Report interest to cs@playipp.com.
2. We will contact you after assessing whether your account is ready for migration. If we're unable to migrate your account at the moment, you will be placed on a waiting list. 
3. Your new account in PLAYipp will be set up and we will assist in transfering your hardware, content, and users from the Databeat to the PLAYipp. This is done at a time we agree on.
4. You are ready to start using PLAYipp! We strongly recommend that you sign up for our webinars and check out these articles to get the most out of the platform. 

As you get ready to migrate to PLAYipp, we know you might have some questions. To make things easier, we’ve put together answers to the most common ones right here!

If you do not find the answer to your specific question here, you are more than welcome to contact us, and we will do our best to answer your inquiry!