Sometimes you need to remove a screen or player from your account. This might be necessary if you're replacing old hardware, reorganizing your screen setup, or decommissioning a location. When you remove a screen or player from your account, it will delete all associated content and settings, and the device will revert to displaying the activation code. This means the screen will be ready to be activated again, either on your account or a different one.
To delete a screen or player from your account, follow these steps:
- Click on signage
- Click on list to show all your screens in a list view
- Locate the screen you want to delete in the list and click on the settings icon (⚙️) next to it
- Click on more actions
- Click on delete screen
- Confirm that you want to delete the screen
After deletion, the screen will stop displaying your content and show the activation code instead. If the device is still connected to power and the internet, it will be ready for reactivation.