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There is no sound coming from the screen?

"I've added a video to one of my playlists but I can't hear any sound. How do I activate it?"

Sound is disabled on all areas in a screen layout by default. Follow the steps below to activate sound on a specific area.

  1. Select Design tools in the main menu
  2. Click Screen layouts

  3. Find the layout you want to change and click Edit.
  4. Click the area where you want to activate the sound
  5. Click advanced
  6. Tick the box for Sound activated
  7. Click save and close

Note

Remember to turn the volume up on the screen and also check that the screen has built in speakers. Some screens also have a button on the side of the screen to mute the sound.