There are several situations where you may need to replace an existing screen with a new device. The most common reasons include:
- Technical failure or damage – The original screen has stopped working or is physically damaged
- Hardware upgrade – You want to modernize to a newer model with better performance or features
- Relocation – The screen is being moved to another location, and you need to replace it at the current site
- Technology change – You want to switch from one type of screen to another (for example, from Web-based to PLAYport)
Regardless of the reason for the replacement, it's important that you follow the correct steps to ensure that the new screen smoothly takes over the old screen's configuration and content. By following the process below, you can avoid losing settings or having to configure everything from scratch.
How to replace a screen:
- Navigate to Signage in the main menu
- Click on List to view all your screens
- Locate the screen you want to replace in the list and click on the settings icon (⚙️) next to it
- Click on More actions
- Select Replace screen
- Enter the activation code that is displayed on the new screen's screen
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Click Replace
The replacement is now complete. The new screen will automatically inherit all settings, content, and configurations from the original screen. Content will begin downloading shortly, and the screen will start displaying according to its schedule.
What Happens Next?
- The new screen receives all configuration settings from the replaced screen
- Scheduled content and playlists are automatically transferred
- The old screen is deactivated and removed from your active screens
- Content download may take a few minutes depending on your connection speed and content size