BETA - How to Connect a Physical Screen to PLAYipp

This article is intended for users who are part of PLAYipp's beta program. The features and functionality described here are currently being tested and may differ from what is available in the standard version of PLAYipp.

If you would like to become part of the beta program, please contact support@playipp.com or your contact person at PLAYipp.

Once you have created a screen entry in PLAYipp, you need to connect the physical hardware to display your content.

Using an activation code
Using an installation code
- Send installation code
- Connect the screen using the installation code

There are two methods to connect a physical screen:

Using an activation code - You manually enter the code displayed on the screen. Use this method if you have physical access to the screen and a user account in PLAYipp.
Using an installation code - You send an installation code via email to the person installing the screen. This method is particularly useful when the person installing the screen does not have a user account in PLAYipp.

Before you begin

Before you can connect a physical screen, you need to:

Connect a license to the screen entry in PLAYipp. See our guide here: Connecting a screen to a license

The physical screen must be prepared with one of the following:

A correctly installed PLAYport showing an activation code
PLAYipp's app installed on the screen. See our installation guides for here: https://helpcenter.playipp.com/category/119?lang=en

Using an activation code

Note the activation code displayed on your physical screen
In PLAYipp, navigate to Signage
Select the screen entry you want to connect the physical screen to (this can be done in both tree view and list view)
Click "Connect screen"
Enter the activation code shown on the physical screen
Click "Connect"

The physical screen is now connected to your screen entry in PLAYipp and will display the assigned content.

Using an installation code

If the person installing the screen does not have a user account in PLAYipp, you can send them an installation code via email. They will use this installation code together with the activation code displayed on the physical screen to connect it.

Send installation code.

Click on sigange
Mark the screen you want to create a code for.
Click send connection email
Enter the email to the installer
Click send Email
On your screen a message with pending activation shall now appear

The email should look like this