Get started with Signage

We're excited to share an upcoming update to PLAYipp that will make your daily work significantly easier. We've listened to your feedback and are now working to improve both the navigation and user interface of the platform. WATCH THE WEBINAR ABOUT THE NEW UPDATE Want a deeper walkthrough of the new Screens interface? We've created a webinar where we show all the new features and explain how to get started. WHAT'S CHANGING? A NEW AND MODERNIZED MENU ITEM: SCREENS Previously, screen management features were spread across several separate menu items under the Signage section: * Publish – for publishing content to screens * Screen structure – for managing screen structure * Screen list – for viewing and managing screen lists We're now introducing a new menu item called Screens with a completely upgraded and modern interface. NEW STRUCTURE WITH TWO MENU ITEMS Going forward, you'll have two menu items under Signage: * Screens – the new, refreshed interface with improved functionality for managing your individual screens * Screen groups – for managing screen groups. The functions from Screen groups will later be integrated into the new Screens interface We've separated these functions to provide a clearer structure and better overview during the development process. Screens focuses on managing individual screens with powerful tools for search, filtering, and display, while Screen groups temporarily retains the functionality for group management until it's fully integrated into Screens. THE NEW SCREENS INTERFACE The new Screens view comes with a completely upgraded interface that provides: Enhanced overview – A clearer and more readable table layout with all important information about your screens consolidated in one place. In list view, you can instantly see important columns such as Name, Address, Status, Layout, Screen ID, and have quick access to shortcuts for each screen. Flexible viewing options – Easily switch between Tree view (tree structure) and List view depending on what suits your work best. Tree view displays your screens organized hierarchically under sections and locations, while list view provides a complete table overview with all details visible simultaneously. Detailed screen view – When you click on a screen, you get a dedicated detail page where you can see the screen dump, layout preview, and all important information such as address, section, subscription, validity period, and Screen ID in a clear manner. New functions directly in the list – With quick-access icons on each row, you can quickly access settings or go directly to the playlist for the screen's largest area without navigating away from the overview. More powerful filtering and search – Quickly find the right screens with improved search and filter functions. Search by name, address, ID, or other parameters directly in the search field. Export and customization – Export your screen lists and customize columns according to your needs with the new Export and Customize buttons available in list view. WHAT THE NEW INTERFACE LOOKS LIKE To give you a better understanding of what's coming, we've compiled some screenshots of the new interface: In tree view, you can see how your screens are organized hierarchically under sections such as Gävle and Sandviken. Under each section, individual screens are listed, such as Reception under the Gävle section. This view gives you a clear overview of your screen structure. List view displays the same information in a powerful table format. Here you see all screens with columns for Name, Address, Status (Online/Offline), Layout, and Screen ID. In the top right corner, you'll find the Export and Customize buttons to tailor the view to your needs. Each row also has three quick-access icons: one to view screen dumps, one for settings, and one to quickly access the playlist for the screen's largest area. When you click on a screen, a dedicated detail page opens. Here you see a screen dump from the screen, a visual preview of the layout with all areas, and detailed information about Address, Section, Subscription, Valid to, and Screen ID. In the top right corner, you'll find quick buttons for Overview, Playlist, Settings, and Diagnostics. BENEFITS OF THE NEW STRUCTURE Better overview – The new Screens interface provides a complete and clear overview of your individual screens, their structure, and status. Clearer separation – With two separate menu items, it becomes easier to understand the difference between managing individual screens and screen groups. Faster workflow – With the modernized interface and quick access to functions, your daily work becomes more efficient. More intuitive experience – The new design language and structure make it easier to find the right feature directly, especially for new users. Professional feel – The updated design language provides a more modern and professional experience throughout the platform. Specialized tools – Each menu item can now offer tools and features optimized for its specific use case. CHANGES IN FUNCTIONALITY In connection with the new structure, we've made certain changes that are important to be aware of: One layout per screen – Previously, you could connect multiple layouts to a screen location. In the new interface, each screen can currently only have one layout connected to it. We're working on a future update where you'll be able to connect multiple layouts to the same screen and schedule when these should switch automatically. This will provide even more flexibility in your content management. Removed installation image – The function for uploading an installation image showing how the screen is mounted, which was previously available in Screen structure, has been removed in the new interface. DO YOU NEED TO DO ANYTHING? No, the update will be activated automatically once beta testing is complete. You don't need to make any changes or installations on your end. All the functionality you're familiar with will remain - management of individual screens moves to the new, improved Screens menu, while group management continues under Screen groups. QUESTIONS? If you have questions about the upcoming update or want to know more about what's happening during beta testing, please feel free to contact our support team. GIVE US FEEDBACK We'd love to hear your thoughts about the new update! Do you have suggestions for improvements or opinions about the new interface? Submit your feedback via the feedback button located in the top right corner of PLAYipp - it looks like a thumbs up. Your feedback helps us continue developing the platform in the right direction. We look forward to offering you an even better experience in PLAYipp!

There are two situations when you need to connect a screen to a license: 1. Error message on existing screen – If you see an error message stating that the license has expired or the screen has been disabled, it means there is no active license connected to your screen. This can happen if: * Someone has removed the license from the screen * The license period has expired and has not been renewed 2. Adding a new screen – When you add a new screen to PLAYipp, you need to connect it to a license. This can be done either before or after you connect the physical screen. Check available licenses First, verify that you have an available license for the screen: 1. Go to Administration > Licenses 2. For more information, see: Licenses  Connect a license to your screen 1. Click Signage 2. Click the screen,  This can be done in both tree and listview 3. Click Select subscription 4. Click on the subscription drop down  5. Select the license you want the screen to use 6. Click save The screen is now activated and will resume showing the published content.

This page is dedicated to you as a new administrator on your company’s PLAYipp account. First of all, welcome to even more possibilities with PLAYipp for managing your digital information screens!  As an administrator in PLAYipp, you have expanded access to all the features PLAYipp offers. This includes creating new layouts, building screen structures, inviting colleagues, and managing your company’s licenses. In this article, we’ve gathered guides and webinars to support you along the way! If you are new to PLAYipp and are excited to get started we do have a few steps you need to do before you can start publish content. The PLAYipp logic consists of first creating a screenlayout and then creating a screen structure before its time to get creative with the content. This is because you need to first map out where on the screen your content will go, and also figure out where to place your screens, to have full control over where and on which screen your content will show up. To help you along with this we have created a webinar-series for you who is a new administrator in PLAYipp where we in each session focus on one of each steps. Do you need to install PLAYipp to your screen? Click here!   HELP CENTER In this section, we have gathered the articles that we see are useful for you who have higher user rights in PLAYipp.  * Create screen layout * Create screen structure * Set permissions and invite colleagues * Licenses * Create QUICKnote templates TUTORIAL VIDEOS On our website, you will always find plenty of exciting webinars to sign up for. But especially for you as a new administrator, we have created a tutorial series to get you started, which you can find below:         PUBLISH CONTENT If you are completely new to PLAYipp and want to learn how to publish different types of content, we can also recommend these tutorials: CONTACT OUR SUPPORT If you encounter any problems, our support is just a click away! Always free of charge and available every weekday between 08:00–16:30.

Welcome to the platform for managing your digital information screens! With PLAYipp, you can create and publish a wide range of content types. This page is designed especially for you as a PLAYipp user to help you get started. If you find certain options are unavailable, this may be due to your permissions. To request additional permissions in PLAYipp, please reach out to your company’s admin. You can find their contact information on the main page. To learn more about everything an Admin can do - read here!   HELPCENTER In this article, we have gathered the articles that we see as useful for getting started with publishing content to your screens: Publish content Publish quicknotes  WEBINAR You’ll always find plenty of engaging webinars on our website. Browse all webinars here! If you're new to PLAYipp and just learning to publish various content types, we especially recommend these videos: Contact our support If you encounter any problems, our support team is just a click away! They’re here to help every weekday from 08:00–16:30, free of charge.

Welcome to your Getting Started Guide! Here you’ll find short videos to help you get started with our software. Whether you’re new or want a quick refresh, you can explore the clips at your own pace. Our goal is to make your PLAYipp journey simple and inspiring – so you’ll quickly feel confident using the tool in your daily work. If you are missing some instructions, please reach out to elina.bertilsson@playipp.com with a request!  SCREEN MANAGEMENT In theese videos you can learn how to add new screens and how to connect your screen to your subscription.       INVITE COLLEAGUES Learn how to invite colleagues and assign permissions so they can create and publish correctly. YLink ou can also follow this guide to learn more!    SCREEN LAYOUT See how to create a screen layout – the design that controls how and where your content appears. An important first step before publishing. Watch this video or follow this guide to create a screen layout  !     PUBLISH TO SEVERAL SCREENS AT ONCE WITH SCREEN GROUPS Learn how to make the most out of PLAYipp by creating screen groups and make your workday much more efficient.      PUBLISH CONTENT Watch how to quickly upload different types of content. Then try it with your own material and see it on screen. Watch this video or follow theese step-by-step guides to start publishing content  !     QUICKNOTE – TEXT & IMAGE MESSAGES Learn how to create messages with text and images in PLAYipp’s QUICKnote. We’ll also show you how to make a template to keep all messages looking great. Watch theese videos or follow theese guides to pLink ublish a QUICKnote   or how to create a QUICKnote template  !    

To display information on a screen, there are two different options. Either, you have a screen with an internal media player that enables our PLAYin software to be installed directly on the screen. Alternatively, if you do not have a screen that supports PLAYin, you can plug in an external media player (PLAYport HD) into the screen. The external media player can be connected to any screen or monitor that has an HDMI input and full HD resolution (1920x1080px). Click here for a list of screens that support PLAYin Installing PLAYin or PLAYport Regardless if you choose to use PLAYin or PLAYport HD, it needs to be installed. The PLAYin software must be installed on the screen, while the PLAYport HD has pre-installed software. Both options require a network connection – either wireless or wired. PLAYin If you have not purchased a screen pre-installed with the PLAYipp software, you will need to install it yourself. The installation process differs between different screen models. Find your screen model in the list and then follow the installation guide for your specific screen. Click here for a list of screens that support PLAYin PLAYport HD If you have a screen that is not supported by PLAYin then you need to use our external media player – PLAYport HD. This is a small external media player that connects to the screen via HDMI. PLAYport HD requires a power source and network connection. Click here for the PLAYport installation guide  What happens now? If the installation is correctly done, the screen will show an activation code. This will in the used in the next step to connect the screen to the web interface.  Read here on how to activate your signage screen 

This page is for you who are going to install PLAYipp. We offer two ways to install PLAYipp depending on which screen solution you are using. Either PLAYipp is installed via a PLAYport HD (an external media player) or it is installed as an app directly to the screen's built-in media player. If you have not purchased a PLAYport HD for your screens, you can go directly to the section "Install the app." PLAYPORT HD For those of you who have an external media player - a PLAYport HD - and want to connect it to your screen to start up PLAYipp – follow our step-by-step guide here!  Would you rather watch a video that shows all the steps? Check it out here: INSTALL THE APP If you are not using a PLAYport HD, then PLAYipp can also be installed directly on several different types of screens. See which screen types are supported and follow the installation guides here. Once the app is installed, it's time to activate the screen and connect it to the correct screen location. Follow the guide here to activate the screen. Want to know more about how to create screen locations? Read more about it here .

Are your screens not activated yet, maybe you are waiting for an installer? Then you can still prepare the screens by naming, choosing a location, layout and subscription before installation. You will then receive installation codes that you can email or send to the person who will install the screens to make the activation easier. These installation codes are matched with the activation codes displayed on the screen to activate the screen. You can read about how you activate your screens with the activation and installation code here: Activate signage screen  To add installation codes, follow these steps: 1. Click "Signage" 2. Click "Screen list" 3. Click "Add screens" 4. Click “Prepare for installation” 5. Enter the name that the screen shall have. 6. Select the screen location the screen shall be connected to. 7. Select the layout the screen shall be connected to. 8. Select the subscription the screen shall be connected to. 9. You can now choose to email the installation codes. It can be emailed to, for example, the person who will be installing the screen so that they can immediately activate the screen. You can also remove the email address to only access the code from the system. 10. Click "Add screen" 11. The code is now created and can be used to activate a screen. All codes that are created and not used can be found under "Pending activation". NOTE: The code below is just an example! You can read more how you activate your screens with the activation and installation codes here: Activate signage screen 

  Once you have created a screen entry in PLAYipp, you need to connect the physical hardware to display your content. TABLE OF CONTENTS * Using an activation code * Using an installation code * Send installation code * Connect the screen using the installation code There are two methods to connect a physical screen: 1. Using an activation code - You manually enter the code displayed on the screen. Use this method if you have physical access to the screen and a user account in PLAYipp. 2. Using an installation code - You send an installation code via email to the person installing the screen. This method is particularly useful when the person installing the screen does not have a user account in PLAYipp. BEFORE YOU BEGIN Before you can connect a physical screen, you need to: * Connect a license to the screen entry in PLAYipp. See our guide here: Connecting a screen to a license  The physical screen must be prepared with one of the following: * A correctly installed PLAYport showing an activation code * PLAYipp's app installed on the screen. See our installation guides for here: https://helpcenter.playipp.com/category/119?lang=en  USING AN ACTIVATION CODE 1. Note the activation code displayed on your physical screen 2. In PLAYipp, navigate to Signage 3. Select the screen entry you want to connect the physical screen to (this can be done in both tree view and list view) 4. Click "Connect screen" 5. Enter the activation code shown on the physical screen 6. Click "Connect" The physical screen is now connected to your screen entry in PLAYipp and will display the assigned content. USING AN INSTALLATION CODE If the person installing the screen does not have a user account in PLAYipp, you can send them an installation code via email. They will use this installation code together with the activation code displayed on the physical screen to connect it. SEND INSTALLATION CODE. 1. Click on sigange 2. Mark the screen you want to create a code for. 3. Click send connection email 4. Enter the email to the installer 5. Click send Email  6. On your screen a message with pending activation shall now appear The email should look like this CONNECT THE SCREEN USING THE INSTALLATION CODE If you have an installation code and have installed the media player/app on the screen, you can connect the screen. 1. Scan the QR code on the screen or click on this button in the Email 2. Click Use installation code 3. Enter the activation code that is displayed on the screen 4. Enter the installation code from the Email 5. Click activate screen 6. Make sure the information is correct and click yes 7. Success! The screen is now activated and should display content shortly  

HERE, WE HAVE GATHERED ALL OUR RECORDED WEBINARS SO YOU CAN EASILY FIND THE KNOWLEDGE YOU NEED!   For administrators If you're an administrator on a new PLAYipp account, you have additional privileges that allow you to create screen layouts, build screen structures, and invite colleagues. Here, you'll find webinars to help you set up your account!    For content publishers If you're a new user and responsible for publishing content in PLAYipp, we have webinars designed to help you get started with creating and publishing content seamlessly. Here, you'll find webinars focused on content publishing!    Get inspired by others Explore webinars featuring designers, graphic artists, and content creators who share their expertise on making digital signage visually engaging and impactful. Here, you'll find webinars focused on design and content creation!    Features & integrations Dive deeper into PLAYipp’s advanced features and integrations. Learn how to connect with popular social media platforms and set up the Website Screenshot feature, among other powerful tools. Here, you'll find webinars focused on integrations and advanced features!  Client cases Get direct inspiration from some of our customers and learn new ways to work with PLAYipp! Here, you'll find webinars with our customers!